Our Contract With You

Purpose

Lynn provides individual coaching to develop and implement strategies to help her clients reach their personally identified goals of enhanced business performance and/or personal satisfaction.

Business coaching is proven to work when there are two factors present:

1. You are willing to make changes in your professional or personal life, and
2. There is a gap between where you are now and where you want to be.

That is all that is necessary for the coach and client to solve professional or personal challenges, turn a business around, and/or design and implement a plan of action. Through an interactive and developmental process, Lynn will help you pursue strategies and solutions designed to move you towards the rapid and satisfying attainment of your professional and personal goals. She respects, acknowledges, and protects the vulnerability and confidentiality of each client, while constructively holding clients to high standards of self-responsibility and self-accountability.

Feedback

If, at any time, you feel that your needs are not being met or you are not getting what you want out of the individual coaching, please tell Lynn so you can discuss your needs and adjust your coaching program.

Sessions

Coaching is scheduled at the mutual convenience of the coach and the client. The day and time for the next call will be confirmed at the close of each coaching session. Coaching by phone is paid by credit card. Services  in addition to coaching calls will be billed at a prorated hourly rate agreed in advance.

The client will call the coach at the pre-arranged time and telephone number as scheduled, and pays the telephone charges for the call. Please remember that you must give 24 hours prior notice if you need to cancel or change the time of an appointment, otherwise you will be charged for the session in full. The coach will make reasonable efforts to reschedule sessions, which are canceled in a timely manner. Either party may end the coaching relationship at any time, by giving written, email, or verbal communication of their desire to end the coaching sessions.

Confidentiality

Lynn is a licensed psychotherapist (LCSW-C) and a Master Certified Coach through the International Coaching Federation.  She adheres to her licensure in regards to confidentiality with coaching clients.  She will only release information with your written permission, or if she is  required to do so by a court order.

As a psychotherapist, Lynn adheres to reporting laws. These situations rarely occur in coaching practices, but if such a situation does occur, she will make every effort to discuss it with you before taking any action.

Although, during the course of your coaching, you may discuss your future plans, business affairs, customer lists, financial information, job information, goals, personal information, and other private information, Lynn will not voluntarily communicate your information to a third party.

Coaching versus Psychotherapy

There are some similarities between coaching and psychotherapy, but Lynn does not combine psychotherapy with coaching. She sees these as separate roles and separate conversations. Although both coaching and psychotherapy use knowledge of human behavior, motivation, behavioral change, and interactive counseling techniques, there are major differences in the goals, focus, and level of professional responsibility.  In some situations, Lynn may recommend that you enter psychotherapy (with another psychotherapist or counselor)  as a condition of continuing coaching.

Professional Boundaries

Coaching is a professional relationship and Lynn will maintain professional boundaries during and after your work together. Considerable experience shows that when boundaries blur, the hard-won benefits gained from the coaching relationship are endangered.

Intellectual Property

In order to honor and protect the coach’s intellectual property, the client agrees not to disclose or communicate information about the coach’s materials, written articles, or methods to any third parties without express permission.

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